Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, and other details provided during registration
• Usage Data: Information about how you use our Service, including API requests, features accessed, and performance metrics
• Payment Information: Payment details are processed securely through Stripe and are not stored on our servers
• Device Information: IP address, browser type, operating system, and referring website

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats

3. Data Storage and Security

Your data is stored securely using industry-standard practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Storage Locations: Data is stored in secure Cloudflare databases and may be transferred to and processed in countries where our service providers operate.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Upon account termination, your data will be deleted within 30 days, except where retention is required by law.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Opt-out of marketing communications (you will still receive service-related messages)

To exercise these rights, contact us at privacy@cardnetwork.dev

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. We use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: PostHog analytics to understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie banner.

7. Third-Party Services

We use third-party services to help operate our Service:

• Stripe: Payment processing (Privacy Policy)
• PostHog: Analytics (Privacy Policy)
• Cloudflare: Hosting and CDN (Privacy Policy)

8. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. GDPR and CCPA Compliance

GDPR (EU Residents): If you are located in the European Economic Area (EEA), you have certain data protection rights. We process your data based on your consent, legitimate interest, or contract performance.

CCPA (California Residents): California residents have specific rights regarding their personal information, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.